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Last updated: Over a year ago
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Self Storage
About Sentinel Storage Edmonton North
North Edmonton Storage Edmonton north location servicing the neighborhoods of Fort Road, Claireview, Londonderry & more. Access: 6:00 a.m - 11:00 p.m - 365 days a year Go to full description...
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Sentinel Storage Edmonton North, Edmonton Reviews (22)
Staff is very friendly and had always been very helpful.
Brad and Jaqueline are awesome to deal with, good clean facility and easy access.
Definitely recommend going with them
Definitely recommend going with them
Sentinel Storage is great for our family but I personally think that they could lower the prices a little bit but otherwise me and my family would never switch storage's
A very clean building.
Don't be late with your payments they charge no matter what your reason is,.even a family death.
Don't be late with your payments they charge no matter what your reason is,.even a family death.
Becauae Their computer was down the bigger unit with a bigger door that we wanted they couldn't process the transfer of unit but said they would reserve it until the next day . we went back to get the unit we wanted and we found out they gave it to someone else .
And then they had the audacity to say that they were still going to charge us 1 months rent even if our oversized couch wouldn't fit. They obviously don't keep their word.
On a lighter note they offered to remove anything on the door to get our couch in but its still an inconvenience when our stuff could've easily fit in the bigger door unit that we wanted in the first place.
Just not impressed
And then they had the audacity to say that they were still going to charge us 1 months rent even if our oversized couch wouldn't fit. They obviously don't keep their word.
On a lighter note they offered to remove anything on the door to get our couch in but its still an inconvenience when our stuff could've easily fit in the bigger door unit that we wanted in the first place.
Just not impressed
Called very late in the day, less than an hr to close and Judy was still very helpful and friendly with my grandma and I. Never made us feel rushed which is rare and very appreciated!
Was a quick easy aplication with polite service.
The people at NE sentinel are amazing!!
They are always there to greet you with a small and do what they can to help you out with whatever it is that you need!
I recommend them to everyone!
They are always there to greet you with a small and do what they can to help you out with whatever it is that you need!
I recommend them to everyone!
The staff is great! They are helpful, friendly and always courteous. All areas of this facility inside and outside as well as the office are always immaculate. I don't have an E-Mail address otherwise I would gladly have my comments published. I did use the facility years ago and it was great then.
I have always gotten good service at Sentinel. The people who work there are polite and always willing to answer any questions.
I enjoy leaving my priced "junk" in storage with sentinel....To me ....my junk is precious so I appreciate when the storage centre is clean and well monitored.....I've had no problems...front staff is always friendly and polite.
Very impressed, especially that Sentinel provides a van to move in the stuff our tenant left in our rental property. It'd be great if you provided the van to move out. Professional management, friendly , helpful. One other small detail, the unit we rented had not been cleaned/swept out prior to us arriving , so we swept and cleaned it out.
Although it's not much, would have appreciated being offered event a small reduction in first months rent due to this inconvenience.
thank you, and $25 for us off next month's rent!
Although it's not much, would have appreciated being offered event a small reduction in first months rent due to this inconvenience.
thank you, and $25 for us off next month's rent!
Very easy access to our unit. Office staff have always been pleasant to deal with. Only downfall is that in 3 years we have had 3 rental increases.
Staff are always helpful and professional every time I'm there. I Would recommend this facility to everyone.
Friendly and fast service.
Great service by very helpful and friendly staff. Couldn't be happier.
Dave Heeson, Unit D27
Dave Heeson, Unit D27
service was great, everyone was very helpful and friendly, a great experience!
staff are very pleasant and friendly, rates are reasonable and comparable to other storage facilities and they have recently upgraded some older lockers to have large wide roll up doors to make access easier.
Convenient and close to where I live. Friendly people.
I have had great customer service at Sentinel storage.
I've been using Sentinel Storage for about a month and their service is quite good. I found moving in and out to be very easy and no major issues. Their warehouse is excellent; clean, warm and well maintained (I have a climate controlled unit). The staff is very friendly and helpful. I once needed to use their moving truck for half an hour even though it was booked for another person, since they didn't show up I got to use it (albeit quickly on my part). Once you are setup for 24 hr access it is also very convenient. The only thing I say they could improve on is the number of truck they have for borrowing as 1 is not really enough...maybe have a pickup truck as an alternative. Overall very satisfied so far.
I have been a commercial client of Sentinel NE for almost 4 years and am renting their biggest unit. My company spends thousands of dollar every year and for that I would expect great customer service.
One of the reasons why I had chosen Sentinel NE initially was for the great customer service I have received from the then managing couple. They accommodated me whenever they could and I felt my business was truly appreciated.
Unfortunately this has changed over the past year and a half. During that time there were four new managers and none of them as been able to or willing to offer me the same level of customer service. I am not sure they are aware that I can take my business elsewhere which I am considering right now.
It is the clients that make a business successful and what Sentinel NE offers is simply NOT the kind of customer service one should be able to expect.
One of the reasons why I had chosen Sentinel NE initially was for the great customer service I have received from the then managing couple. They accommodated me whenever they could and I felt my business was truly appreciated.
Unfortunately this has changed over the past year and a half. During that time there were four new managers and none of them as been able to or willing to offer me the same level of customer service. I am not sure they are aware that I can take my business elsewhere which I am considering right now.
It is the clients that make a business successful and what Sentinel NE offers is simply NOT the kind of customer service one should be able to expect.
Additional locations See all
Sentinel Storage Corporation
10123 99 St NW, Edmonton, T5J 3H1
(7 km away)
0 reviews
Sentinel Storage Edmonton Central
11444 119 St NW, Edmonton, T5G 2X6
(8 km away)
18 reviews
Sentinel Storage Edmonton Argyll
9920 63 Ave NW, Edmonton, T6E 0G9
(12 km away)
7 reviews
Sentinel Storage Edmonton South
9944 33 Ave NW, Edmonton, T6N 1E8
(15 km away)
26 reviews
Additional business details
Email address:
reservations@storagevaultcanada.com
Payment methods accepted:
cash, visa, mastercard, american express, debit card, personal cheques
Sentinel Storage – Edmonton Public Storage Professionals
No matter what you place in storage, you need to know that your possessions are secure. You also want quick and easy access to your mini storage unit. Since security and convenience are your top priorities in storage, they’re ours too.