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HAPPY GRANDAUNT MOVE May 22, 2013

From the time I got on phone with CML till the job was done, I must say it was professional and successful. They made moving our Grandaunt a little less painless. She loved the attitude of the boys, very respectful and friendly. I would definitely recommend Canadian Moving Lines and will use them again.

STONETECH IS THE WORST May 22, 2013

Our horrendous experience with Joe Murgel, owner of Stone Tech, is similar to Fran's. We met Joe in August 2011 and he wowed us with his apparent knowledge and expertise. We hired Joe to provide a complete face lift to the front of our stucco and stone home. Joe began work on our house in October 2011. The winter was mild, so the crew was able to complete most of the construction by the end of December, under plastic tarps. Joe was attentive and on the job until he received the third instalment of fees. Then the nightmare began. We tried to get him back to complete the outstanding work and repair "finished" work that was falling apart. The worst was the stucco. The stone work was also sloppy with globs of cement mortar hardened on the stone face and the newly installed flagstone porch. The wrought iron railing was already showing rust when it was installed. Joe ignored our frequent calls and emails including photos like the ones posted. Occasionally, he promised to come but never showed up. We began legal proceedings in July, 2012 and in August, Joe brought his crew back to redo the stucco. He also scratched off a bit of the mortar mess on the stones, but much of it was left.
Today, I had the wrought iron railings and window insert removed. The extensive rust developed in just one year because none of the iron work was galvanized. Even the screws corroded, (who doesn't use galvanized screws?!), leaving large rust stains on the flagstone. We may sue to recover our losses.
If you want peace of mind and a job well done, DON'T USE STONETECH.



PHOTOS
QUALITY BUSINESS May 22, 2013

I purchased my Canadian Hot Tub seven years ago. I installed it myself with suggestions and hints from the showroom staff. They were friendly and very helpful. Our family has enjoyed the tub from day one. It has served us very well with no issues from the heater, pump or plumbing. The liner lasted six years and I replaced it early last year. I recently had an issue with biofilm. I emailed my questions over the weekend and had an answer immediately Monday morning. Thanks so much for your help. It is great to work with professional. I highly recommend this company.

ASBESTOS REMOVAL May 22, 2013

I had three asbestos removal companies come and look at an asbestos issue and chose Air Detectives to do the removal work. They told me about all their safety procedures and they followed them through meticulously. Thanks for allowing me to feel safe in my own home.

THANKS FOR ANSWERING ALL MY QUESTIONS May 22, 2013
By: PAUL

Good morning Chris,
I just wanted to take a few minutes and thank you for the great service during the time I was looking into purchasing a pool. As you know, I had many concerns and questions I wanted answered before putting in the investment. You did an amazing job answering all my questions and you addressed all of my concerns. I had contacted other pool stores and none of them listed out the reasons that I should go with them the way that you did. You taught me that even though another place may be slightly less expensive, sometimes you get what you pay for and at the end of our email discussions, I was happy to pay a little more for the products that you offered. The customer service you provided was probably the main reason I chose Mermaid Pools and I’m looking forward to dealing with you guys for accessories or any other products I might need to make our pool experience even better. Thanks again. I hope to deal with you again soon.

Cheers,
Paul from Ottawa

ONLY PROMISES - NO ACTION May 21, 2013

I have called them four times - kept on promising
that installers will call me back - they dont give the installers tel or other contact so that I can contact them directly - extremely poor service by the telephone operator
It seems that they are not looking for business.

RECENT E-MAIL FROM A CUSTOMER May 21, 2013

Comments: Thank You for your amazing service. I am a second time customer, and both visits have been a welcome relief from the poor and unprofessional
service plaguing the service industry today. The price quoted the first
time was better than most other quotes and the extra attention to detail made it more than worth the money. A+ service and the BBB rating made me come back. Thanks again Reid.

OTTAWA COMMERCIAL PAINTERS May 21, 2013

Ottawa Commercial Painters helped me a great deal in renovating my garage. I hired them for the exterior and interior painting job and they did a marvelous job by giving a totally new look to my garage. My experience with them was really good and they charged me very optimally. Their services are highly recommendable.

Glass , Toronto
BATHROOM MIRRORS May 21, 2013

We ordered a new set of beautiful bathroom mirrors from Ely’s Glass on our wedding anniversary and I must say they look fantastic. The installers seem to have had more than a few jobs under their belt and it certainly shows in their work.

GAIL & PHIL RENOUF May 19, 2013

We were extremely happy with the new location on Samor Road, and we were delighted to work with Jeff Tabrizi. Our bedrooms look just so fresh with our brand new carpets.

COST-EFFECTIVE, AND PASSIONATE ABOUT THEIR WORK! May 19, 2013

Thanks to Ducke's not only did I learn a lot about what my lawn needs, but my lawn honestly looks better than it has in the past 6 years when I had first moved into the area.

I've hired other companies before who would cut corners and leave my property a mess every week when they'd pass by (really annoying).

As for Ducke's:

Customer Service: 10/10 (extremely friendly and reliable)
Rates: 10/10
Results: 10/10

My wife and I will be with this company for a very long time.

Painting , Mississauga
PERFECT PAINTER - VIGEN - AWESOME EXPERIENCE May 17, 2013

Vigen arrived a few minutes before his 8:30 am start time this morning and got right to work. He has worked hard all day, always being courteous and cleaning up after himself. I can't believe how much he has accomplished in one day. It looks awesome! Perfect Painter - Thank you so much for sending me Vigen!

WOAH! BAD NEWS! May 16, 2013
By: DATH

The company was hired to pack a piano. It was improperly packed, as if by an amateur. Consequently, the rim broke during transport. Obtained a judgment against them, but the owner transferred his assets to avoid having to take responsibility. Avoid this company!

BOUGHT HARDWOOD FLOORING May 15, 2013

Have used Livingston's many times over the years for hardwood, vinyl and laminates. I install everything I do. Recently purchased 1,000 sq.ft. solid Hickory. Always get good prices and service from Gary or Bernie. Never any surprises. Good to work with.

RECONNECT A/C May 15, 2013

Superior customer service. Needed work done quickly and was given a quick turnaround. The technician(s) were punctual, courteous and explained what was done. In the Fall 2012 the A/C had to be disconnected on a very short notice due to foundation work to be done and it was done the next day. The exact same excellence in workmanship and courtesy was extended. From the initial phone call to the scheduled appointments and service provided this company is Top Notch. I will certainly recommend them to others and for any future work I would contract them. Congratulations to all of the staff, keep up the good work!



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